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Case study · Beauty

Beauty & Bronze

A complete salon website and custom booking system with SumUp payments, built around the way the salon actually manages appointments and clients.

Industry
Beauty & salon
Type
Website + booking system
Status
Delivered
Our role
Design & build, end to end
The brief

Bookings scattered across apps, DMs and a paper diary.

Beauty & Bronze was running a busy salon on a patchwork of third-party apps, social media messages and manual notes. Every booking meant typing the same details into different places; every change meant chasing clients by hand. The brief was simple to say and demanding to do: bring it all in-house with one website, one booking system, one place clients and staff both trust.

PHPMySQLCustom booking engineSumUp paymentsEmail systems
What we built

The whole client journey, in-house.

Salon website

Treatments, pricing and the brand presented properly in a site that books clients instead of just describing the salon.

Custom booking

Appointments modelled on real treatment durations, staff and rooms, rather than a generic plugin forced onto the salon.

SumUp payments

Deposits and payments taken at the point of booking, so no-shows stopped costing the diary money.

Client management

Records, booking history and email confirmations and reminders in one back office the staff actually use.

The booking journey

From scroll to booked-in, in under a minute.

Clients pick a treatment, see real availability and secure the slot with a deposit, all without a message ever being sent. Confirmations and reminders go out automatically, and the salon’s day view fills itself in.

  • Real-time availability by staff member
  • Deposits taken via SumUp at booking
  • Automatic confirmations & reminders
  • Reschedules without the phone tag
  • Client records & booking history
  • A day view the salon runs on
The outcome

Admin workload down 50%.

With bookings, payments and client communication finally in one place, the salon cut its admin workload in half, and clients got a booking experience that works at 10pm on a Sunday, when they actually book. Delivered, in daily use, and built to be maintained for years, not subscription cycles.

Got something to build?

If your bookings live in five different apps, we can bring them home.

Beauty & Bronze | Case study | Hillmorton | Hillmorton Design & Development